FAQ
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We take 2-4 days to process your order and then 7-14 days to deliver it to you.
Yes, absolutely. We deliver worldwide.
Our offices are located in Nice, France. Our international warehouse, on the other hand, is located in China.
Yes, please wait for 3 days after your order and request it via email at racerbrickpro@gmail.com.
Our products are shipped separately based on your order. If, for example, your order contains items from two different warehouses, there will be two deliveries. The rest of your order will likely arrive shortly.
We're sorry to hear that. Simply send us a picture of the damaged item to the email address: racerbrickpro@gmail.com, and we will send you a similar replacement item as soon as possible.
We are located in Nice, France.
We apologize for the delay. Sometimes, European shipping may take longer than expected due to customs. However, you can track your order and see its whereabouts at any time. If you still feel the need for assistance in tracking your package or want to inquire further, please contact us by email at racerbrickpro@gmail.com.
We do our best to resolve any issues our customers may encounter with their online purchases. If you still wish to receive a refund for your order, we can certainly process the payment, provided the request is made within 14 days from the order date and the product(s) in question are not on sale. For more information, please read further on our refund policy
no, we don't do custom-made